Contact information

Last Updated: August 19, 2026

📩 Contact WZLCD LLC

If you have questions about an order, payment, shipping, tracking, physical product, personalized item, digital download, customer account, return, refund request, or any other matter related to our store, please contact our customer-support team.

WZLCD LLC is an online store offering physical and digital products, including apparel, print-on-demand merchandise, accessories, personalized products, downloadable designs, and other products displayed on our website.

🏢 Company Information

Legal Business Name: WZLCD LLC

Business Address:
1209 MOUNTAIN ROAD PL NE, STE N
ALBUQUERQUE, NM 87110, USA

Email: contact@wzlcd.com

Phone: +1 (505) 523-2301

Website: www.wzlcd.com

🛠️ Customer Support

For customer support, please use our Contact Us page:

www.wzlcd.com/pages/contact-us

When contacting us about an order, please include:

  • Your full name.

  • The email address used during checkout.

  • Your order number.

  • The product related to your request.

  • A clear explanation of your question or issue.

  • Photos, screenshots, or error messages when relevant.

For physical-product issues involving damage, defects, misprints, incorrect items, or other fulfillment problems, please include clear photographs of the product and, when relevant, its packaging.

Providing complete and accurate information helps us review and respond to your request more efficiently.

📦 Physical Products

Our physical product selection may include:

  • T-shirts and apparel.

  • Hoodies and sweatshirts.

  • Accessories.

  • Print-on-demand merchandise.

  • Personalized and custom products.

  • Other physical products displayed on our website.

Many of our products are made to order through trusted production and fulfillment partners.

Estimated production, shipping, and delivery information is provided in our Shipping & Delivery Policy and, when applicable, on the relevant product page or during checkout.

🎨 Personalized & Custom Orders

If you have a question about a personalized or custom product, please contact us as soon as possible.

When contacting us, include your order number and the personalization details associated with your order.

Because personalized products may enter production shortly after an order is placed, changes or cancellations may not always be possible once production has begun.

🚚 Shipping & Tracking Support

If you are contacting us about shipping or delivery, please include:

  • Your order number.

  • Full name.

  • Shipping address.

  • Tracking number, if available.

  • A description of the delivery issue.

If your tracking shows a delay, failed delivery, returned package, or other unusual status, our support team can review the available order and tracking information.

↩️ Returns, Damaged Items & Order Problems

If you receive a physical product that is damaged, defective, misprinted, incorrect, or otherwise affected by an issue attributable to us or our fulfillment process, please contact us promptly.

Include your order number and clear photographs showing the issue.

Eligible cases will be handled according to our Return & Refund Policy.

Please review that policy before returning any product. Products should not be sent to our business address without prior return instructions from our customer-support team.

💻 Digital Products

Our store may also offer digital products, including downloadable designs, graphics, printable artwork, PNG or SVG files, templates, and other digital content.

Digital products are delivered electronically and do not require physical shipping.

If you experience a problem accessing a digital purchase, please provide:

  • Your order number.

  • Email address used during checkout.

  • Name of the digital product.

  • Description of the problem.

  • Screenshot or error message, when applicable.

Our support team will review the issue and provide assistance when appropriate.

⏱️ Response Times

We aim to respond to customer-support inquiries as quickly as reasonably possible.

Response times may be longer during weekends, holidays, high-volume periods, or when additional information is required to investigate an order.

Please avoid submitting multiple requests regarding the same issue, as this may make it more difficult to process your request efficiently.

🔐 Privacy & Security

For your protection, please do not send complete credit-card numbers, passwords, or other highly sensitive account information through our contact form or email.

We may request reasonable information necessary to locate an order, verify a request, prevent fraud, or provide customer support.

For information about how we collect, use, and protect personal information, please review our Privacy Policy.

📑 Store Policies

Before placing an order, we encourage customers to review the applicable policies available on our website, including:

  • Shipping & Delivery Policy.

  • Return & Refund Policy.

  • Privacy Policy.

  • Terms of Service.

  • Any applicable digital-product or licensing terms.

Product-specific conditions may also be displayed on individual product pages.

📩 Contact & Company Information

This online store is operated by WZLCD LLC.

Legal Business Name: WZLCD LLC

Business Address:
1209 MOUNTAIN ROAD PL NE, STE N
ALBUQUERQUE, NM 87110, USA

Email: contact@wzlcd.com

Phone: +1 (505) 523-2301

Website: www.wzlcd.com

Customer Support:
www.wzlcd.com/pages/contact-us