Shipping policy

Last Updated: August 19, 2026

📦 Physical Products & Order Fulfillment

WZLCD LLC offers physical products that may include T-shirts, hoodies, sweatshirts, apparel, accessories, personalized products, print-on-demand merchandise, and other products displayed on our website.

Many physical products are made to order through trusted production and fulfillment partners. This means that a production period may apply before an order is shipped.

Our standard estimated production time is:

Production Time: 2–5 business days

This production period is separate from shipping transit time. Printful, one of the production platforms that may be used for fulfillment, currently states that average fulfillment generally takes 2–5 business days. (Printful Help Center)

🇺🇸 United States Shipping

For orders shipped within the United States:

Production Time: 2–5 business days
Estimated Transit Time: 3–7 business days after production
Estimated Total Delivery: Approximately 5–12 business days

Our standard U.S. shipping rate is displayed during checkout.

Eligible orders with an applicable subtotal of $75 or more may qualify for free shipping, as displayed during checkout.

Tracking information will normally be provided once the order has been produced and transferred to the shipping carrier.

🌍 International Shipping

We may ship eligible physical products internationally to supported destinations.

For international orders:

Production Time: 2–5 business days
Estimated Transit Time: Approximately 7–15 business days after production
Estimated Total Delivery: Approximately 9–20 business days

Actual international transit times can vary depending on the destination, carrier, customs processing, fulfillment location, and product. Some standard international Printful routes may take up to 5–20 business days after fulfillment, so checkout estimates and tracking information should be treated as the most current guidance for a particular order. (Printful Help Center)

Eligible international orders with an applicable subtotal of $75 or more may qualify for free shipping, where the offer is available during checkout.

⏳ Delivery Estimates

All production and shipping times displayed on our website are estimates rather than guaranteed delivery dates, unless expressly stated otherwise.

Delivery may take longer because of circumstances including:

  • High order volume.

  • Holiday or peak-season demand.

  • Carrier delays.

  • Weather conditions.

  • Customs processing.

  • Incorrect or incomplete delivery information.

  • Remote delivery destinations.

  • Production interruptions.

  • Events outside our reasonable control.

Estimated delivery is generally calculated by combining production time with shipping transit time. (Printful Help Center)

🚚 Tracking Information

When tracking is available, customers will receive tracking information after the order has been shipped.

Tracking may be provided through:

  • Your shipping-confirmation email.

  • Your customer account.

  • The order-status page.

  • The applicable shipping carrier.

Please allow reasonable time after receiving the tracking number for the carrier's tracking system to display movement.

📍 Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully verify:

  • Recipient name.

  • Street address.

  • Apartment, suite, or unit number.

  • City.

  • State or province.

  • Postal or ZIP code.

  • Country.

  • Telephone number when required.

If you notice an address error after placing an order, please contact us as soon as possible.

Because print-on-demand orders may enter production shortly after purchase, we cannot guarantee that an address can be changed after fulfillment has begun.

Additional costs resulting from an incorrect or incomplete customer-provided address may be the customer's responsibility where permitted by applicable law.

📬 Lost or Delayed Packages

If your order has not arrived within the expected delivery period, please first review your tracking information.

If there appears to be a significant delivery problem, please contact WZLCD LLC with:

  • Your full name.

  • Order number.

  • Email address used during checkout.

  • Shipping address.

  • Available tracking number.

  • A short description of the issue.

We will review the available fulfillment and tracking information and work with the relevant production or shipping provider where appropriate.

📦 Damaged, Defective, or Incorrect Orders

Please inspect your physical order after delivery.

If your product arrives:

  • Damaged.

  • Defective.

  • Misprinted.

  • In the wrong size or color compared with your order.

  • As the wrong product.

  • With missing items.

please contact us and provide your order number and clear photographs when applicable.

Verified problems will be handled according to our Return & Refund Policy.

↩️ Returned or Undeliverable Packages

Packages may be returned to the sender when:

  • The shipping address is incomplete or incorrect.

  • Delivery is refused.

  • The carrier is unable to complete delivery.

  • The package is not collected when required.

  • Other delivery restrictions apply.

Please contact us if your tracking shows that an order has been returned.

Depending on the reason, additional shipping charges may apply before an eligible order can be shipped again.

🌐 Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless such charges are specifically collected during checkout or included through a delivered-duty-paid shipping method, customers may be responsible for amounts charged by local authorities or carriers.

Customs processing can also affect delivery times.

🎨 Personalized & Custom Products

Personalized and custom products may require the same standard production period as other print-on-demand products or additional preparation time when stated on the applicable product page.

Customers are responsible for submitting accurate personalization details.

Production or shipping may be delayed if we need additional information to complete a personalized order.

💻 Digital Products

Our store may also sell digital products such as:

  • PNG files.

  • SVG files.

  • Printable artwork.

  • Graphics.

  • Templates.

  • Digital designs.

  • Other downloadable files.

Digital products are not physically shipped.

Therefore:

  • No physical shipping charge applies to digital-only products.

  • No shipping carrier is assigned.

  • No tracking number is issued.

  • Digital delivery is generally provided electronically after successful payment.

Digital purchases may be delivered through the order-confirmation page, customer account, email, or the applicable download system.

🛠️ Digital Delivery Problems

If you have trouble accessing a digital purchase, please:

  • Verify that payment was completed.

  • Check the email address entered during checkout.

  • Review spam or junk folders.

  • Sign in to your customer account if applicable.

  • Try the download link again.

  • Use an updated browser.

  • Confirm that compatible software is installed for the relevant file format.

If the issue continues, please contact our customer-support team with your order number and a description of the problem.

⚠️ Unexpected Shipping Delays

If we become aware that we cannot ship an order within the timeframe promised at the time of purchase, we will handle the delay in accordance with applicable law.

For covered U.S. merchandise orders, FTC rules generally require sellers to have a reasonable basis for the advertised shipping timeframe and, when they cannot ship within that promised timeframe, to obtain the customer's consent to a delay or provide the required refund. (Federal Trade Commission)

🔄 Changes to This Policy

We may update this Shipping & Delivery Policy to reflect changes in:

  • Products.

  • Production partners.

  • Fulfillment methods.

  • Shipping carriers.

  • Delivery destinations.

  • Shipping rates.

  • Digital-delivery methods.

  • Business practices.

  • Legal requirements.

Updates will be published on this page with a revised Last Updated date.

📩 Contact & Company Information

This online store is operated by WZLCD LLC.

Company Name: WZLCD LLC

Business Address:
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA

Email: contact@wzlcd.com

Phone: +1 (505) 523-2301

Customer Support:
https://www.wzlcd.com/pages/contact-us